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System Maintenance & Optimization

Solution Manager

  • • Accelerators and packaged services for Solution Manager Scenarios
  • • Implement system and business process monitoring for your landscape
  • • Setup service desk/support desk and change request management for optimizing IT processes
  • • Use Solution Manager Diagnostics for efficient and safe root cause analysis

Identity Management

  • • Touchworld can manage user provisioning & permissions across heterogeneous environments based on the business role of each user.
  • • Reduce the administrative and support cost associated with IT support for user-id/password management and increase user’s satisfaction level

Solution Lifecycle Management

  • • Setup Software Lifecycle Management for Java Development using NWDI
  • • Landscape Design for planning and modelling your landscape
  • • Software Logistics using new tools like CTS+ for managing application lifecycle
  • • Implement Software Operations tool for efficiently and reliably running SAP NetWeaver Landscape

System Maintenance and Remote support services

  • • Design & Maintenance of Monitoring and Security Architecture
  • • System Health checkup
  • • SAP BASIS Installation, consolidation, configuration & upgrade services.